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Chicago Loop Alliance Ambassadors

Keeping State Street Clean, Safe & Beautiful

Chicago Loop Alliance Ambassadors provide enhanced hospitality services, foster a consistent pedestrian experience, and keep State Street safe, clean, and beautiful seven days a week.

Street Team Ambassadors

Street Team Ambassadors monitor State Street from Ida B. Wells to Wacker and select portions of other streets in the Loop. Ambassadors provide directions; greet and engage visitors, workers, and residents; conduct business check-ins; prevent and report negative behavior; provide information on wayfinding for those shopping, dining, and exploring; maintain the Loop through cleanliness efforts; and assist individuals in need of social services or experiencing homelessness. By understanding and addressing each group’s unique needs, the Ambassadors have become a highly valuable and knowledgeable resource for all who experience State Street since the program launched in 2014.

Clean Team Ambassadors

State Street continues to reflect its world-class reputation thanks to the constant care of the Clean Team Ambassadors. These hard-working individuals improve the cleanliness and image of the street by removing litter and graffiti, emptying garbage cans, and removing snow from sidewalks. Mobile technology allows the Ambassadors to track services on a shared system and alert each other of real-time hospitality and cleaning issues to be addressed efficiently and professionally.

Security Patrol

The Chicago Loop Security Patrol monitors State Street for safety and security issues with the goal of making the Loop even safer for businesses, patrons, residents and workers. The unarmed Security Patrol, provided by HLSA Security, works with State Street businesses to address a variety of security issues and if needed are able to detain suspects or, in the case of off-duty police officers, make arrests. 

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