Enhanced Services
CLA Impact Report 2025 Economic Development

Enhanced Services

Chicago Loop Alliance provides cleanliness, beautification, safety, and maintenance services to Special Service Area #1-2015, covering State Street from Wacker to Ida B. Wells and parts of Wabash Avenue.


In 2025, Chicago Loop Alliance conducted a street survey to analyze the Ambassadors' effectiveness in keeping State Street a welcoming and safe corridor.

Chicago Loop Alliance Street Team Ambassador sweeping - photo by Adam Alexander
20,348
business check-ins
41,439
directions given
307,562
surface sanitizations, including bus stop seats, trash cans, newspaper racks, door handles, and bike racks
4,367
graffiti tags and stickers removed
154,475
pounds of trash removed
17.6
inches of snow removed from the sidewalks on State Street
+5%
increase in awareness compared to 2024
8/10
satisfaction rate in services provided

State Street’s unarmed HLSA Security Patrols played a vital role in keeping SSA#1-2015 safe in 2025, especially overnight, on weekends, and during holidays and special events.

77
security roll calls
2,527
hours of Security Patrols spent on State Street
Security Patrols

Chicago Loop Alliance ambassadors often serve as a touchpoint for those experiencing homelessness and other social service needs.

Two Chicago Loop Alliance Street Team Ambassadors walking with a wheelbarrow of supplies
4,018
social service referrals
280
hygiene kits distributed

Other enhanced services that created a sense of arrival on State Street include:

  • Power washing sidewalks, curbs and public infrastructure
  • Heightened and elegant State Street landscaping
93,530
plantings along State Street
450
square feet of State Street aggregate replaced
6.5 million
square feet power washed
Pressure Washing
Power washing sidewalks, curbs and public infrastructure

Safety and Security Committee

CLA continued to effectively maintain and advance the Safety and Security Committee. The committee remained proactive in fostering communication with our aldermanic partners and the Chicago Police Department; engaged interested members through the GroupMe messaging platform; and held monthly meetings, convening civic leaders, businesses, governmental agencies, and law enforcement.