Enhanced Services

Chicago Loop Alliance (CLA) provides cleanliness, beautification, safety, and maintenance services to Special Service Area #1-2015, covering State Street from Wacker to Ida B. Wells and parts of Dearborn Street and Wabash Avenue.

In 2023, Chicago Loop Alliance Street Team Ambassadors,

Expanded east and west in the Loop through the city of Chicago’s Chicago Recovery Plan, Central City Recovery Roadmap, and One Summer Chicago initiative for youth summer employment
Served as a model for 14 other Chicago corridor ambassador programs for the summer
Provided additional support for State Street visitors and businesses, as well as city departments (Chicago Dept. of Streets and Sanitation, Chicago Police Department)

3,949

social service referrals made

3,859

interactions with those experiencing homelessness

4,610

business check-ins

8,839

directions given

Clean Team Ambassadors keep State Street welcoming and safe by clearing snow from sidewalks, removing graffiti, sanitizing touch points, and more.

308,443

surface sanitizations, including bus stop seats, trash cans, newspaper racks, door handles, and bike racks

4,501

graffiti tags and stickers removed

113,273

pounds of trash removed

20.2

inches of snow removed from the sidewalks on State Street

State Street’s unarmed Security Patrols played a vital role in keeping SSA#1-2015 safe in 2023, especially overnight, on weekends, and during holidays and special events.

110

security roll calls

3,520

hours Security Patrols spent on State Street

330

CTA station checks

Safety and Security Committee

In response to stakeholders’ needs, CLA maintained and advanced the newly formed Safety and Security Committee. Advancements include constant communication with interested members through the GroupMe messaging platform, monthly meetings of civic leaders, businesses, governmental agencies, and law enforcement.

Monthly safety and security meetings featured guest speakers from Chicago Police Department’s Public Transportation, Mass Transit unit; Department of Streets and Sanitation; Department of Family and Support Services; 4th, 34th, and 42nd ward Aldermanic offices; and various departments of the Mayor’s office.

186

Safety and Security GroupMe members

446

people who participated in monthly Safety & Security committee meetings

guest speakers at monthly Safety and Security meetings

Other enhanced services that created a sense of arrival on State Street include:

Power washing sidewalks, curbs and public infrastructure
Maintenance of tree grates and cast iron fencing
Fresh landscaping in 76 planters along State Street
Enhanced holiday lighting to position State Street as a holiday destination

Installing holiday decorations