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Director of Membership Relations


The Director of Membership Relations is responsible for overseeing the development and management of 300+ Chicago Loop Alliance members, partners, and donors. In addition the Director of Membership Relations plans and produces all membership-related events, including CLA’s largest signature fundraising events: the Annual Illumination Gala and the Annual Meeting.

Director of Membership Relations

To apply: Interested applicants should send a resume and cover letter to Michael Edwards, President and CEO, Chicago Loop Alliance at resumes@chicagoloopalliance.com.

Applications due Friday, September 3, 2021.


Duties and Responsibilities:

Membership Relations

  • Create and implement annual Membership Development Plan and operating budget to expand the organization’s membership base and ensure retention
  • Manage all member correspondence including dues notices, prospect solicitation, and day-to-day communication
  • Oversee member dues, accounting delinquencies, maintenance, and invoicing
  • Manage and maintain the CLA member database and member lists
  • In collaboration with Director of Finance and Operations and Marketing Director, oversee the integration of the membership database/CRM system with the CLA website, including automating the dues payment process
  • Recruit new members through cold calls, prospecting, and participation in appropriate business-to-business and community functions
  • Review and recommend changes to membership fees, services, and benefits
  • Collaborate with other CLA departments to develop member benefits, campaigns, initiatives, and member involvement opportunities
  • Create, engage, and manage the CLA Membership Committee
  • Prepare and present monthly financial reports to Board of Directors, CEO, and Membership Committee

Membership Events

  • Develop annual membership events calendar and budgets
  • Produce regular in-person and virtual networking events and educational panels
  • Organize and execute the Annual Meeting, attracting 400 attendees
  • Oversee event budgets, vendor selection, contract negotiation, billing, guest list, seating arrangements, acknowledgments, post-event analysis, reporting, and donor/sponsor management
  • Procure sponsors, and ensure execution of benefits
  • Collaborate with the Marketing Department to promote member events and ensure consistent CLA branding at all events


  • Establish and manage partnerships with local businesses and community organizations to support CLA initiatives and expand CLA’s reach
  • Serve as an ambassador of CLA at industry networking events
  • Give presentations on behalf of CLA as appropriate

To Apply:

Interested applicants should send resume and cover letter to Michael Edwards, President & CEO, Chicago Loop Alliance at resumes@chicagoloopalliance.com.


Please submit no later than Friday, September 3, 2021.